View posts: positivity

Problem Solving Earns Trust

I always want my clients to be happy and feel proud to be working with me. My favorite days are those when I am able to solve a problem for them.

Our AMC has a “boutique” feel by choice.  We enjoy being hands-on in the day-to-day operations and this often times requires problem solving. This is truly what sets our AMC apart from others. Here is an example of a recent predicament and how we resolved it for the client.

We handled an appraisal for a loan that ended up looking like it would not go through due to difficulties on the lender’s side. A few weeks later the account manager called me at 2:00 pm informing me they wanted to fund this loan by next day, however they’d never ordered the re-inspection, because they didn’t believe they’d be able to fund the loan.

I reached out to the appraiser who wrote the original report.

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Why Blog? Why Me? Why Now? WHY NOT!

Blogging is one of the best platforms for sharing information, expertise and ideas and I am really excited to now officially be a Blogger!   I intend to use this new vehicle to express how much I love my job and to share with you my two passions – customer service and being the best appraisal management company in the business.  It will be a great way for you to get to know me and for me to get to know my clients better.

When I decided to start a blog, I knew it would always be positive.  I’ve grown tired of negativity everywhere I look, so when I share my experiences or business tips here you can be assured that I’ll put a positive spin on it, hopefully leaving you informed and uplifted.  I have always approached negative circumstances with constructive and beneficial solutions.

Running a business is always challenging and every day there are new problems that need solving.

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