I always want my clients to be happy and feel proud to be working with me. My favorite days are those when I am able to solve a problem for them.
Our AMC has a “boutique” feel by choice. We enjoy being hands-on in the day-to-day operations and this often times requires problem solving. This is truly what sets our AMC apart from others. Here is an example of a recent predicament and how we resolved it for the client.
We handled an appraisal for a loan that ended up looking like it would not go through due to difficulties on the lender’s side. A few weeks later the account manager called me at 2:00 pm informing me they wanted to fund this loan by next day, however they’d never ordered the re-inspection, because they didn’t believe they’d be able to fund the loan.
I reached out to the appraiser who wrote the original report.